Refund Policy

Your satisfaction is our priority. We offer a 20-day money-back guarantee on all digital products purchased through our website (captainsoftware.online).

20-Day Money-Back Guarantee

Customers may request full refunds within 20 days of purchase without explanation required. We want you to be confident in every product you buy from Captain Software Limited — if a product isn't right for you, we'll make it right.

How to Request a Refund

1. Contact Us

Begin the refund process by emailing our customer support team at info@captainsoftware.online. Include your order number; providing a reason is optional.

2. Processing Your Refund

We will handle requests within 7 days. The refund will be credited back to the original method of payment. The time it takes for the refund to appear on your statement depends on your payment provider's policies.

Additional Information

We are committed to a positive customer experience with all of our digital offerings. If you have any questions about a purchase or this Refund Policy, support assistance is available by contacting info@captainsoftware.online.

Contact Us

Captain Software Limited
Unit B, 11/F, 23 Thomson Road, Wan Chai, Hong Kong SAR
Email: info@captainsoftware.online