Privacy Policy

We are committed to protecting your privacy. By using our website, registering an account or making a purchase, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

Information We Collect

We may collect the following types of personal information when you interact with our website and services:

• Name or username
• Phone numbers
• Email addresses
• Billing addresses
• Debit or credit card numbers
• Password

We collect this information when you register an account, place an order, contact our support team, subscribe to communications or otherwise interact with our services.

How We Use Your Information

Any of the information we collect from you may be used in one of the following ways:

• To personalise your experience — your information helps us better respond to your individual needs.
• To improve our website — we continually strive to improve our offerings based on the information and feedback we receive from you.
• To improve customer service — your information helps us more effectively respond to your customer service requests and support needs.
• To process transactions — your information, whether public or private, is used only to provide the product or service you requested.
• To send periodic emails — the email address you provide may be used to send you information and updates pertaining to your order, in addition to occasional company news, related product or service information, and so on.

Sharing Your Information

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties except as described below. We may share information with third parties such as advertisers, contest sponsors, promotional and marketing partners, and service providers who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

Payment Security

All supplied sensitive and payment information is transmitted via Secure Socket Layer (SSL) technology. We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Cookies

We use cookies to enhance the performance and functionality of our website. A cookie is a small piece of data stored on your computer or mobile device by your web browser. Non-essential cookies help us understand how visitors use our website and improve the experience. You can choose to disable cookies through your browser settings, although doing so may limit certain features of the website. We never place personally identifiable information in cookies.

Your Rights

You may request to review, update, correct or delete the personal information we hold about you by contacting us at info@captainsoftware.online. We will respond to your request within a reasonable timeframe. Please note that we may need to retain certain information for record-keeping purposes, to complete transactions or where required by law, and some information may remain in backup systems for a limited period.

International Data Transfers

Captain Software Limited operates from Hong Kong SAR. Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ. By using our services and providing your information, you consent to this transfer.

GDPR Compliance

Where the General Data Protection Regulation (GDPR) applies, we apply its baseline standards to the handling of personal data. If you are located in the European Economic Area, you have the right to access, rectify, port and erase your data, as well as the right to object to and restrict certain processing of your data. To exercise these rights, contact us at info@captainsoftware.online.

CCPA Privacy Rights

If you are a California resident, you have the right to request that we disclose what personal data we collect, use and share; to request deletion of your personal data; and to opt out of the sale of personal information. We do not sell your personal information. To exercise any of these rights, please contact us at info@captainsoftware.online.

Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a revised "Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Captain Software Limited
Unit B, 11/F, 23 Thomson Road, Wan Chai, Hong Kong SAR
Email: info@captainsoftware.online